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Returns Policy

  • The product must be unused and in perfect condition.
  • Orders which are cut, made to measure and mixed to your requirements are not refundable.
  • Perishable products such as plants purchased online will not be exchanged or refunded
  • You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges
  • We reserve the right to refuse a return or to require proof of identity
  • If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights.