- The product must be unused and in perfect condition.
- Orders which are cut, made to measure and mixed to your requirements are not refundable.
- Perishable products such as plants purchased online will not be exchanged or refunded
- You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges
- We reserve the right to refuse a return or to require proof of identity
- If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights.