Returns Policy

Delivery

Our Deliveries are available throughout Ayrshire, Glasgow & Paisley.
Deliveries will be made kerbside, should you have any specific access requirements or instructions, please discuss these with us upon placing the order. Please note that if the driver considers your access unsuitable for whatever reason they are well within their rights to refuse to unload the pallet or alternatively unload it as near as possible to the required destination, which may well be at the side of the road.
Delivery drivers will not generally ring door bell/chap door to alert you of their arrival but they may call, so if you have any specific requirements for the delivery then please note this on the delivery instructions section when completing your order.
Upon completion of your order, you will shortly after be advised of your delivery date via text or email. Delivery time is between 7AM-5PM on that specified day. Please keep an eye on your ‘Check My Order’ link that will be sent to you in the event that we can deliver your goods earlier.
If you wish to discuss delivery before completing your online order, you can call us on 01560 485413.
We strongly suggest you do not book any trade person to complete a job involving goods ordered from us, until after your delivery due date.
Please check your delivery at the earliest possible chance to recognise any visible defects, damages or shortages.

Returns

Colour Differences & Variations

Please be aware that as all stones are natural products, there is a likelihood of colour variations. The way these minerals and organic materials settle into the stone is what causes the huge array of colours, patterns, texture and veining in a given aggregate.